Refund policy

You may return your purchase within 60 days of receipt for 85% money back guarantee, excluding shipping and handling costs, a 15% restocking fee will be applied to all returns. If a product arrives damaged, or we made an error, and it cannot be remedied with replacements, we will pay to return the item to us and send a replacement to you. If you decide you do not want a replacement, the item can be returned for a refund. Please keep in mind, if you decide to return our product for your money back, you are required to pay for all shipping costs.

All returned products must be in original condition and packaging. A 15% restocking fee will be applied. If you have any questions about whether a product can be returned, please email us with the order number and your name and contact information to: thedoggielift@gmail.com

Our goal is to make buying easy, safe and efficient with a 100% satisfaction guarantee.